Disability Services – Assistive Technology

Summary

UCD Access & Lifelong Learning has an Assistive Technology (AT) Specialist who provides technology and training to students who avail of disability support. The Assitive Technology Specialist undertakes needs assessment with students to ascertain what AT the student requires and if they require a Personal Assistant which they will organise

Academic integration/belonging

Training | Online tool | Online program | On campus | Online & in person (hybrid) | Live and recorded

Time line
  • Pre-entry
  • Entry
  • Induction
  • First semester
  • Second semester

What is the main idea or gist?

Main idea

All students with a disability or significant ongoing illness in UCD have the opportunity to receive relevant reasonable accommodations or support. These supports may include academic support such as awareness support for lecturers and/or exam supports such as extra time for exams.

What does this initiative/support/project look like?

Outline

Assistive Technology Support

UCD Access & Lifelong Learning has an Assistive Technology (AT) Specialist who provides technology and training to students who avail of disability support. The Assitive Technology Specialist undertakes needs assessment with students to ascertain what AT the student requires and if they require a Personal Assistant which they will organise. From there, they may be referred to an Occupational Therapist or for Learning Support for more specific support. 

Assistive Technology (AT) is a range of tools that may benefit students’ learning. This includes, for example, software that helps with reading, spelling and grammar, tools to help with organisation and apps for recording. We are endeavouring to make accessible digital tools available to all UCD students. These include SensusAccess and Ally which has been integrated with Brightspace (UCD’s Virtual Learning Environment) and allows students to access their class materials in alternative formats such as MP3 audio, BeeLine Reader colour contrast, braille and eBooks. There are many assistive technology supports available free of charge to all students from different sources. The AHEAD AT HIVE is a brilliant resource to explore if you are interested in learning more about assistive technology for Note Taking, Reading, Writing, Organising and many other key areas of academic life.

Examples of Assistive Technology Available 

Grammarly

Grammarly is an easy to use advanced spelling and grammar checker. It detects grammar, spelling and  punctuation errors. It can give feedback on word choice and writing style mistakes in your writing. A free version is available on the Grammarly Website.

Google Speech Recognition.

Google Docs is available to all UCD Students as part of the G Suite. Google docs contains a free dictation tool, allowing users to create a document using their microphone when using Google Docs on a Chrome Browser. It allows users to create documents in Google Docs by using their microphone. Simply speak, and Google Docs types the words you speak. For a free tool, this application is very good at what it does. However, with all these tools, there may be some limitations. Very strong accents may not be detected accurately, and the tool uses Google Translate, with an internet connection to understand words. Response times will depend on your own internet connection.

For more information, and how to install the application, please click here.

Immersive Reader

Immersive Reader is a reading support tool that is a part of Office 365 and Ally in Brightspace. It can read text aloud and increase the readability of written text. You can increase the spacing between words which can make the information easier to read. There is also the option to add a line focus tool allowing the reader to focus on a sentence without the distraction of other sentences. A guide to Immersive Reader can be found here.

Mind 42

Mind42 is a web-based mind mapping tool that supports brainstorming, collaboration and organising ideas. Its features include collapsible branches that allow for focus, and the ability to export your mind map into a structured document.

Cogi

Cogi is a free voice recording app that is available for both Android and Apple iOS. Its intuitive interface allows you to bookmark important information in meetings or lectures that you can listen back to later.

Ally for Brightspace

Ally is a new Brightspace (UCD’s Virtual Learning Environment) feature that allows students to download course materials in the format which best meets their needs. Below is information on the file formats offered by Ally:

  • Tagged PDF

This format is particularly well-suited to use with assistive technology, particularly if students use text-to-speech software such as Read&Write, or a screen reader, such as JAWS.

  • HTML

This is a really helpful option if students are viewing class notes on their tablet or their phone and do not have the specific app for that filetype eg. PowerPoint. By converting to HTML you can view the file in your preferred browser.

  • ePub

This is the file format for an eBook. This means you can read your notes as a book on your tablet, or e-reader of choice.  Kindles support .mobi files, so students would need to convert downloaded files. 

  • Electronic Braille

With Ally students can download notes as a Braille Ready file (BRF) to use with a Refreshable Braille Display, another braille reading device or braille reading software. 

  • Audio

This option converts files into an MP3 format which students can then listen to on their computer, or transfer it to their  mobile device and listen to it on the go. 

  • BeeLine Reader

This is a reading app designed to make onscreen reading quicker and easier by using custom colour gradients to guide your eyes. If students have a Specific Learning Difficulty such as dyslexia, suffer from eyestrain, or have concentration difficulties such as ADD or ADHD, this could be a good tool. 

SensusAccess.

SensusAccess is a file conversion tool which uses a simple webform. SensusAccess allows students to convert files into the format which is most accessible and useful for them. This might be lecture notes into an mp3 to listen to on the go, scanned book pages into searchable PDFs to be used with text to speech software, or lecture slides into text to be read and adjusted on an E-Reader. SensusAccess supports text in multiple languages and can be a great resource for language learning. 

Background information/Underlying construct

  • See section on what informed the service below

Length, timing

  • 1 to 1 sessions last 35-40 mins

Part/no part curriculum

  • Not part of the curriculum 

Target group, group size

  • Students accessing Disability Services. 

Who organizes, is involved

  • Assistive Technology Specialist

What are the goals?

Goals

All students with a disability or significant ongoing illness in UCD have the opportunity to receive relevant reasonable accommodations or supports, including the necessary assistive technology.


What's the target group?

Target group

  • Students experiencing educational difficulties
  • Students with (mental) health problems

Obstacles targetted:

  • Disability

How are students involved?

Students involvement

  • Needs assessments are student led processes. 
  • Recommendations are incorporated from feedback surveys as much as possible

What underlying constructs or ideas inspired the design?

Inspiration and evidence

Assistive Technology is offered through the UCD Disability Service to ensure equitable access for all. There was a lot of research undertaken by the Disability Advisors Working Network (DAWN) on best practices in Disability Services which fed into the development of the current model that is in place across Ireland.

What the success criteria and the points of attention?

Success criteria

The service is successful when we see students being empowered to be independent learners as a result of getting the necessary accommodations, classroom supports and assistive technology. 

In addition to that, when we see staff implementing change and ensuring digital accessibility in the information they provide.

Points of attention

This service model works very well within its context. It would be something that could be easily transferred to another setting and has been in the past. Like all services there is room for improvement but unfortunately, we are limited by resources and systems/structures that are out of our control, so we provide the best service within these limitations.


(How) does the effectiveness get tracked?

Effectiveness

Yes the UCD Disability Service’s effectiveness is tracked

  • through the Quality Assurance
  • by reviewing the number of students accessing the service
  • the progression rates of students 
  • regularly reviewing the Complaints/feedback 

Do you feel you can effectively provide the support that students require?

We strongly agree.

Would you recommend this to other institutions?

strongly agree


(How) is this initiative/support/project evaluated?

Evaluation

The Assistive Technology Service would be evaluated as part of the broader UCD Disability Service. 

In terms of evaluation 

  • Quality Assurance review takes place every 5 years in UCD.
  • Students are asked regularly to give feedback – on the service for e.g. feedback is sought after each information session on assistive technology, and after a one to one needs assessment, a student will receive a follow up email and a review meeting will be scheduled. 
  • There was also a recent University for All survey 
  • Recommendations are incorporated from these surveys as much as possible.

How is it communicated and advertised?

Communication

  • E-zine – the UCD Student Newsletter 
  • DARE Entry Pathway 
  • Social Media 
  • Word of mouth 
  • Website 
  • The Disability Service writes to Module Coordinators every trimester. 
  • The UDL Module open to all staff & students includes a part on compliance re legislation and the role of the Disability Service. 
  • Promotion of the service is also done during orientation.

What is the current and ideal timing and duration?

Timing

The principle of the service is to focus support on first years in the first instance, with the idea being that they will become more autonomous as they progress through the university system.  It is recommended that students arrange supports as early as possible as some accommodations can take time to organise. It is recommended to contact the disability team as early as possible so that support can be put in place without delay, however, students can reach out to the Disability team for support any time during the academic year. In addition, if a student has had a needs assessment and wants to review the support in place, they can do so at any time by meeting with a member of the team.

Day information

During regular ‘school’ hours.


What resources are needed to run this initiative?

Resources

  • Specialised staff 
  • Specialised software – Assistive Technology
  • Administration costs 
  • Dedicated funding

What material can be used to learn more and to increase transferability?

Extra information

Other helpful resources on Accessibility:

Tips for Brightspace Accessibility

There are more video tips available on our YouTube Channel

Guidelines for Accessible Documents

It is vital that all of the material published by UCD is accessible. This includes reports, documents, teaching materials, websites and any other communication materials. Below are some guidelines and instructions on how to ensure that content is accessible. The creation of accessible content follows three core principles:

  • Appropriate structure and layout e.g. heading styles
  • Plain English
  • Variety and clarity in message delivery e.g. images and video with captions/text description

 

  • Microsoft Office Accessibility Checker.

Available in Microsoft Office 2010 and above as standard, just like the spelling checker tells you about possible spelling errors, Accessibility Checker in Word, Excel, and PowerPoint tells you about possible accessibility issues in your Office file so you can fix these issues so someone with a disability can read and get to your content.

Learn how to access the Accessibility Checker in Microsoft Office here.

A uniform heading structure is often the most important accessibility consideration in Word documents. 

All images contained in a Word document must have alternative text. It is needed in Word documents to provide a non-visual means of representing the content or function of an image. 

Select your version of Word for specific recommendations:

Creating Accessible PDFs

PDF files are usually created in another program and converted to PDF. You can create accessible PDF files using Microsoft Word, PowerPoint, or Adobe tools such as InDesign.

Microsoft Office

To create accessible PDFs with Word and Powerpoint, you must first make sure the file you wish to convert to PDF is accessible.

Guide to making accessible documents with Microsoft Word

Guide to making accessible slides with Microsoft Powerpoint

Once your document is accessible, you can convert it to an accessible PDF.

Guide to creating accessible PDFs from MS Office

Adobe InDesign

Guide to making accessible PDFs with Adobe InDesign

Check if your PDF document is accessible

You can check if your PDF is accessible here.

Three Accessibility Principles for Content Creators/Curators

These three principles have the greatest impact for improving the accessibility of your website. They can be easily and quickly implemented.

Provide Appropriate Document Structure

Headings, lists, and other structural elements provide meaning and structure to web pages.

Users with disabilities need these structural elements to navigate websites.

Guidelines on Using Headings for Structure

Ensure Link Text is Descriptive

Write links that make sense out of context. Use descriptive link text detailing the destination; not just “click here,” or other similar phrasing.

Every link should make sense if the link text is read by itself.

Guidelines on Using Descriptive Link Text

Write Clearly and Simply

Create your content with the maximum clarity possible.

Well-designed content illuminates concepts rather than obfuscates them.

Guidelines on Writing Clearly and Simply

Further Resources

Introduction to Web Accessibility

Infographic on Web Accessibility

WAVE

WAVE is  a tool to help web developers make their web content more accessible. WAVE cannot tell you if your web content is accessible. Only a human can determine true accessibility. But, WAVE can help you evaluate the accessibility of your web content.

You can test your website’s accessibility with WAVE here.

Is it easily transferrable to other contexts or groups?

Transferability

We think it is easily transferable to other contexts or groups.

Yes, introducing assistive technology support is something that could be easily adopted by other universities. There would just need to be an interest in driving it and staff with expertise in this area. Most universities have the microsoft suite which has lots of built- in AT like immersive reader / dictation and now a more powerful AI writing assistant. There is also lots of open source AT.

  • outside of the curriculum
  • For students & staff
  • Medium group 10-40
  • Small group 2-10
  • One-on-one/individual tool
  • By staff
  • Evidence: Type 3 – Causality
  • Communication targets all
  • University College Dublin
  • Ireland